Refund policy

Refund & Return Policy

All Sales Are Final

At Gleamie, all sales are final. We do not accept returns or exchanges once an order has been placed and delivered.
Please make sure to review your order details carefully before completing your purchase.


Damaged or Incorrect Items

We take product quality seriously. If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of receiving your order at gleamiestyle@gmail.com, including:
  • Your order number
  • Clear photos or videos showing the issue
Once verified, we will work with you to provide an appropriate solution, which may include a replacement or refund, depending on the situation.


Non-Returnable Items

Due to hygiene and product nature considerations, all items sold on our website are non-returnable, including but not limited to:
  • Sale items
  • Gift cards 
  • Customized or personalized products 

Exchanges

We do not offer exchanges. If you wish to purchase a different item, please place a new order.


European Union Customers

If your order is shipped to the European Union, you may be entitled to a 14-day cooling-off period under EU consumer protection laws. However, this right does not apply to items that are used, worn, or unsealed, or where exclusions under applicable law apply.


Contact Us

If you have any questions about this policy, feel free to contact us at: gleamiestyle@gmail.com